Shipping Policy

Shipping Policy for MANGOMANGO

At MANGOMANGO, we ensure that all orders are processed during working days within 24-48 hours of receiving the order. Subsequently, they are dispatched for next working day delivery. We utilize a trackable service for all orders to ensure transparency and reliability. Once your order is processed, we’ll promptly share the tracking number with you for your convenience.

We strive to ensure that your mangoes reach you fresh and delicious in a timely manner. Here’s what you need to know about our shipping policy:

UK Mainland Shipping:

  • Enjoy Free Delivery on orders over £30 to UK Mainland postcodes.
  • For orders below £30, a shipping fee of £6.99 will be applied.
  • We deliver to residential addresses, as well as selected commercial addresses.
  • Please note that deliveries to certain remote or inaccessible areas may have limitations or different delivery options.

UK Mainland Postcodes

AL,B,BA,BB,BD,BH,BL,BN,BR,BS,CA,CB,CH,CM,CO,CR,CT,CV,CW,DA,DE,DG,DH,DL,DN,DT,DY,E,EC,EN,EX,FY,GIR,GL,GU,HA,HD,HG,HP,HR,

HU,HX,IG,IP,KT,L,LA,LD,LE,LL,LN,LS,LU,M,ME,MK,N,NE,NG,NN,NP,NR,NW,OL,OX,PE,PL,PO(1 to 22),PR,RG,RH,RM,S,SE,SG,SK,SL,SM,SN,SO,SP,SR,

SS,ST,SW,SY,TA,TD,TF,TN,TQ,TR (1 to 20),TS,TW,UB,W,WA,WC,WD,WF,WN,WR,WS,WV,YO)

Delivery Time:

  • In our delivery time policy, please note that all orders are dispatched using next working day delivery service. This ensures that your mangoes reach you swiftly and reliably.

Shipping Restrictions:

  • We currently only ship within the UK Mainland.

Delivery Method and Partners:
We utilize trusted third-party delivery partners to ensure the efficient and secure delivery of your order.
Our partners are carefully selected to maintain the quality and integrity of your order throughout the shipping process.

Delivery Updates and Tracking:
Once your order is dispatched, you will receive a confirmation email with the necessary tracking information. 

You can track the progress of your delivery using the provided tracking number on the delivery partner’s online portal.

Order Changes and Cancellations:
Should you need to modify or cancel your order, please contact our customer support team as soon as possible.
Changes or cancellations may be accommodated if the order has not been processed or shipped. We will do our best to assist you promptly.

Damaged or Missing Items:
We take utmost care in packaging your order to ensure they arrive in excellent condition.
If you receive a damaged item or an item is missing from your order, please reach out to our customer support team within 4 hours of delivery. We will promptly investigate the issue and provide a suitable resolution.

Customer Support:
If you have any questions, concerns, or require assistance with your order or delivery, our customer support team is available to help.
You can reach us through our website’s contact form, email, or phone during our business hours.

Contact Us:

  • For any inquiries regarding shipping or to track your order, feel free to contact us at +44 20 3337 1166 or email us at [email protected]
  • You can also visit our website www.mangomango.co.uk for more information.

Thank you for choosing MANGOMANGO for your mango needs. We look forward to serving you! 🥭🚚

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